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My
Ebay Policies
Often
Ebay's email system does not work; so to email me: CLICK
HERE (A simple verification process is
necessary
before the email is forwarded to me.)
SHIPPING
Depending
on the item being shipped, I offer several shipping options. Any
shipping
method that is legal for your item, of services offered by the U.S.
Postal
Service, United Parcel Service and FedEx, may be used. Buyer
pays
all shipping costs.
- Items
weighing less
than 12 ounces after packing may be shipped by First Class Mail for a
fixed
price as listed in my item description. (It includes my cost for the
padded
envelope, small box, etc., and will be less than Priority rate.)
- Items
weighing up to
16 ounces after packing will be shipped Priority with free Delivery
Confirmation.
- Items
weighing between
1 to 4 pounds will be shipped your choice of Parcel Post or Priority
with
Delivery Confirmation.
- Items
weighing over
4 pounds will be shipped your choice of Parcel Post, Priority, UPS or
FedEx
Home Delivery.
For MOST
fragile items,
glassware and pottery, shipping insurance is required. For all items
valued
at $15 or more, shipping insurance is required.
Note, I
have often
found the Ebay calculator to be wrong for UPS. When I include it, it is
just to give an estimate -- and the actual
cost of UPS or FedEx will be charged, regardless of what Ebay's
calculator says. I will give you a direct quote, at your request. I
love FedEx because I can pay for the shipping online, then drop it off
24 hours a day at Kinkos. Currently, FedEx Ground/Home Delivery is the
lowest priced shipper for
most areas of the U.S. for items weighing over 4 pounds.
DELIVERY
TIMES
From
the time of shipment until your package arrives, it all depends on the
shipping service -- but here are some estimates of usual delivery times.
- First
Class Mail usually
takes a week;
- Priority
Mail generally
takes 2 to 7 days;
- UPS
Ground, Parcel Post
and FedEx Ground or Home Delivery generally take 5-10 days and
- Media
Mail
generally
takes 2 to 4 weeks. Those times are within the United States.
- International
Mail delivery
times vary from 1 week to 4 months, depending on shipping method you
choose.
PAYMENT
I
accept almost any payment method you wish to use, provided that...
- it is
in
U.S. funds,
- it is
for
the full amount
of the cost of the item(s) plus shipping and insurance, and does not
exceed
that full amount by more than $5.00.
- does
not
require me
to join anything in order to receive it,
- and it
does not cost
me a bank fee in order to receive it.
For
credit
card payment I currently accept the online methods of PayPal
and Google
Checkout. (I will consider other online services if they do not
cost me
more than PayPal.) I charge a $1.00 handling charge if you forget to
include the shipping and insurance costs the first time, when paying.
(If in doubt, please feel free to email me for the total before
paying.) I'm sorry,
but I no longer accept PayPal payments.
PACKAGING
I
believe in conservation, so therefore the packaging materials used to
wrap
and pack your item will be recycled materials, except for Priority Mail
boxes and padded envelopes. This saves trees and nature, and also saves
on packing costs which I can pass on to you as savings on shipping
costs.
RETURNS
Returns
are accepted on most of my items, if you contact me within 3 (three)
days of receipt, as long the item (1) is in the same condition as it
was when received, and
(2) if my marks are still on the item and (3) it is packed and shipped
in the same way it was packed and shipped to you. (4) Shipping
insurance
IS required on returns. (5) Please notify me of your intent to return
the
item before sending it. Unless it was seller error, only the purchase
price
will be refunded, not shipping costs. Refunds will be made by the same
method that the original payment was received (except cash).
BREAKAGE
OR DAMAGE
I
pack very well and have not had anything damaged in the mails, yet. But
if it does happen, please keep the original shipping box and all of the
contents, and email me for further instructions. A claim will be filed
with the appropriate carrier and your refund will be sent as soon as
they
process the claim. Proof of damage may be required. Do not mail
damaged
merchandise back to me, as that VOIDS your claim.
FEEDBACK
I have been buying and selling on Ebay since 1998, and have observed
that the Ebay feedback system is quite flawed. I also note that leaving
it is voluntary,
according to Ebay. Since the changes to Feedback in May 2008, I am no
longer leaving feedback. However, if you have less than 50 feedback and
request feedback, I will leave it for you after I know
that you have received your purchase and are happy with it.
INTERNATIONAL BUYERS
Your shipping choices are
any of the
appropriate shipping options offered by the U.S. Postal Service.
International
shipping costs are higher -- sometimes double or triple what it costs
to
ship within the USA. The most commonly used options are Global
Priority,
Airmail Letter or Airmail Parcel. I now require shipping insurance
on most International shipments, which will be purchased from an
independent
shipping insurer. Usually, international payments that fulfill
the
above payment criteria, are U.S. cash, International money order, or an
online payment service. |