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My
Ebay Policies
SHIPPING
Depending on the item being shipped,
I offer several shipping options. Any shipping method that is legal for
your item, of services offered by the U.S. Postal Service, United Parcel
Service and FedEx, may be used. Buyer pays all shipping costs.
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Items weighing less than 12 ounces after packing
may be shipped by First Class Mail for a fixed price as listed in my item
description or as calculated by the shipping calculator, if I use that.
(It includes my cost for the padded envelope, small box, etc., and will
be less than Priority rate.)
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Items weighing up to 16 ounces after packing will
be shipped Priority with free Delivery Confirmation.
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Items weighing between 1 to 4 pounds will be shipped
your choice of Parcel Post or Priority with Delivery Confirmation.
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Items weighing over 4 pounds will be shipped your
choice of Parcel Post, Priority, UPS or FedEx Ground/Home Delivery.
For MOST fragile items, glassware and pottery, shipping
insurance is required. For all items valued at $15 or more, shipping insurance
is required.
Note, I do not include the UPS option in the shipping
calculator in my Ebay pages because I have found the calculator to be wrong
for UPS. But if you prefer UPS I will give you a direct quote, at your
request. I will also give you a direct quote for FedEx if you choose that
shipping method. I love FedEx because I can pay for the shipping online,
then drop it off 24 hours a day at Kinkos. Currently, FedEx Ground/Home
Delivery is the lowest priced shipper for most areas of the U.S. for items
weighing over 4 pounds. (Be aware that UPS and FedEx take longer to
deliver than Priority mail does, and I have no control over the speed of
the shipping carriers.)
HANDLING
The hidden costs of listing, shipping, and receiving PayPal payments
keeps going up. If I add those costs to the price of my item, then Ebay
and PayPal "double-dip" by charging fees on their fees. That is not fair!
So I am now adding a small handling charge to my shipping costs. It is
usually 50 cents to $1.00. If it needs to be more than that, my auction
description will state how much the handling charge is.
DELIVERY TIMES
From the time of shipment until
your package arrives, it all depends on the shipping service -- but here
are some estimates of usual delivery times.
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First Class Mail usually takes a week to 10 days;
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Priority Mail generally takes 5 to 10 days;
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UPS Ground, Parcel Post and FedEx Ground or Home
Delivery generally take 5-14 days and
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Media Mail generally takes 2 to 4 weeks. Those times
are within the United States.
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International Mail delivery times vary from 1 week
to 4 months, depending on shipping method you choose.
PAYMENT
I accept almost any payment method
you wish to use, provided that...
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it is in U.S. funds,
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it is for the full amount of the cost of the item(s)
plus shipping, handling and insurance, and does not exceed that full amount
by more than $5.00.
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does not require me to join anything in order to
receive it,
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and it does not cost me a bank fee in order to receive
it.
For credit card payment I currently
accept the online methods of PayPal and Western Union Auction Services
(BidPay) and Google Cash. (I will consider other online services if they
do not cost me more than PayPal.) I charge a $1.00 handling charge if you
forget to include the shipping, handling and insurance costs the first
time, when paying (because PayPal charges me more if paid that way). If
in doubt, please feel free to email me for the total before paying.
PACKAGING
I believe in conservation, so therefore
the packaging materials used to wrap and pack your item will be recycled
materials, except for Priority Mail boxes and padded envelopes. This saves
trees and nature, and also saves on packing costs which I can pass on to
you as savings on shipping costs. I have purchased over 1000 fragile items
from other Ebay sellers, myself, so I know first hand what is necessary
to protect your fragile item, and I pack very well. I have not yet had
anything that I've packed be damaged during shipping.
RETURNS
Returns are accepted on most of
my items, within 3 (three) days of receipt, as long the item (1) is in
the same condition as it was when received, and (2) if my marks are still
on the item and (3) it is packed and shipped in the same way it was packed
and shipped to you. (4) Shipping insurance IS required on returns. (5)
Please notify me of your intent to return the item before sending it. Unless
it was seller error, only the purchase price will be refunded, not shipping
costs. Refunds will be made by the same method that the original payment
was received (except cash).
BREAKAGE OR DAMAGE
I pack very well and have not had
anything damaged in the mails, yet. But if it does happen, please keep
the original shipping box and all of the contents, and email me for further
instructions. A claim will be filed with the appropriate carrier and your
refund will be sent as soon as they process the claim. Proof of damage
may be required. Do not mail damaged merchandise back to me, as that
VOIDS your claim.
FEEDBACK
I have been buying and selling on Ebay since 1998, and have observed
that the Ebay feedback system is quite flawed. I also note that leaving
it is voluntary, according to Ebay. However, many people do value
receiving feedback, so I will leave feedback for you after I know that
you have received your purchase and are happy with it.
INTERNATIONAL BUYERS
Your shipping choices are any of the
appropriate shipping options offered by the U.S. Postal Service. International
shipping costs are higher -- sometimes double or triple what it costs to
ship within the USA. The most commonly used options are Global Priority,
Airmail Letter or Airmail Parcel. I now require shipping insurance on most
International shipments, which will be purchased from an independent shipping
insurer. Usually, international payments that fulfill the above payment
criteria, are U.S. cash, International money order, or an online payment
service. |